As health and travel precautions are issued around the world, we want to take the opportunity to reassure you that our equipment supply chain and site remain operational.
We continue to project manage bespoke, full line site installations for our clients, respond to emergency call outs and provide quotes for new orders across our product range. In fact, our business continues to remain strong as even today, our team was reviewing an ongoing site installation.
However, to face the current challenge, we’ve taken higher sanitary-hygiene measures and stricter rules for company access to preserve the health and safety of our employees and our customers. We are observing all the customer requests that have come in reducing access to sites except for in cases of emergency. We are also observing all travel bans and guidance provided by our government.
As part of these efforts, we are strongly encouraging our employees to set up video conferencing to answer your requests for quotes, service calls and customer queries – wherever possible. We welcome this new focus on using video chat as it means that we can respond to you even more quickly and efficiently.
We will continue to monitor the situation very carefully. Please rest assured that every reasonable precaution is being taken. We are committed to using technology and other tools at our disposal to continue to provide the excellent service and quality engineering throughout this difficult period.
If you have any questions, please give us a call 0845 302 3056 or email@example.com.
With kindest regards,
Kevin Witheford and the Sealpac UK & Partners Team