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What do today's consumers want from food packaging?

Posted by Summer Bramall on Oct 23, 2020 11:43:25 AM

Consumer priorities have changed massively over the past year, and you may be wondering what is important to focus on to keep customers satisfied in these challenging times.

Consumer standing in a supermarket aisle

Food packaging is a hot topic due to sustainability concerns, so it’s unsurprising that the top two things that consumers want is the reduction of plastic and clearer labeling.

 

Reduction of plastic packaging

Before the pandemic, reducing plastic packaging was in the top three of consumer concerns, but this has since dropped to fifteenth place. It’s thought that this isn’t a permanent change, as consumers are keenly aware of the need to make drastic changes for the good of our planet.

Consumers are more likely to prioritise brands who appear eco-friendly, and offer recyclable or reduced plastic packaging.

 


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Refillable packaging

The rapid growth of independent packaging-free stores has prompted the retail sector to start offering refill opportunities in-store. The recent popularity of adopting a ‘zero-waste’ lifestyle has called into question the need for single-use packaging, as the circular economy prioritises reusability as well as recyclability.

Plastic free, zero waste shopping

UK supermarkets have dipped their toe in the water and have been trialing refill stations in store. Waitrose began its plastic-free ‘Unpacked’ initiative last June, which offered consumers the chance to try out packaging-free shopping, and start using their own containers or renting one with a £5 deposit. Asda are also trying out packaging-free shopping, as refillable versions of their products became available in May this year.

The idea of refillable shopping experiences is a popular one, as 37% of UK household care buyers say that product refill stations would encourage them to prefer one retailer over another. (Mintel)

 

Obstacles to going packaging free

Multiple use items such as refillable coffee cups were commonplace pre-pandemic, but their popularity has been fading in recent months due to infection concerns. In fact, coffee shops who used to offer discounts as incentives for using a refillable flask have abandoned this premise entirely and have returned to single use cups for the time being.

Single use coffee cups next to a slice of cake

The virus has put a dampener on the trend towards packaging-free items, as consumers want fresh meat and produce that is hygienically packaged to avoid infection. This seems to be a complete reversal of the previous plastic policy, which sought to rid us of plastic at all costs. Now, consensus has become more centered, and people have started to see that plastic can offer greater product protection, in a way that plastic-free alternatives currently on the market can’t.

 

Paper-based flexible packaging

Paper-based flexible packaging has started to gain traction, as Nestle have started using it for several of their European product lines. Their ‘Yes!’ bars and Nesquik All-Natural sachets are now being sold in this paper-based alternative to plastic films.

Nestle yes bars in paper-based flexible packaging

It will be interesting to see whether the industry at large will adopt this type of packaging instead of the plastic flexible films that have been a staple of confectionery industry for many years.

 

Clearer labelling

Embracing a clearer labeling system to help consumers differentiate between recyclable and non-recyclable packaging could go a long way in contributing to the global climate effort. Consumers are putting the responsibility for sustainability squarely on the shoulders of brands. In part, this is because recyclability labels on food packaging remain confusing and hard to follow.

Plastic bottles

Consumers find traditional recycling labels confusing, so packaging which can be recycled often ends up in landfill. On pack messaging can help consumers better understand why your brand has chosen a particular packaging option, and what action they can take towards disposal or reuse.

 

Key takeaway

Consumers will ultimately reward brands which demonstrate their values by following ethical business practices, and being proactive in their approach to the climate crisis. Today’s shoppers are becoming increasingly aware of the impact of their consumption choices, so the companies that will come out on top are those who seek out environmentally responsible options, and help them understand what is actually better for the environment than just ‘less bad.’

 

We're proud to offer packaging options with reduced plastic, which are more easily recyclable. SEALPAC machines are already equipped to run with mono PET, so it's easy for our customers to switch to more recyclable options which are better for our planet.

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Topics: Plastic, Packaging Design, Sustainability, Industry Trends