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After-Sales Support Services

In the food industry, performance is everything. If your production lines are down, there’s a problem with a machine or quality is being compromised by your equipment, it doesn’t just cost you money – it can cost you your reputation too.

In the food industry, performance is everything. If your production lines are down, there’s a problem with a machine or quality is being compromised by your equipment, it doesn’t just cost you money – it can cost you your reputation too.

At SEALPAC UK we’ve built our business by putting our customers’ needs first. We pride ourselves in offering a highly personal service from people with exceptional technical knowledge.From one-off repairs to comprehensive service contracts for your machinery and equipment, our team of highly professional service engineers provide rapid support and maintenance all day, every day.

Proactive Support Services

Service Contracts

At SEALPAC UK we go the extra mile to ensure that your performance never suffers. We offer a variety of contracts from basic maintenance schedules through to total care packages.

Our proactive services are aimed at optimising the productivity of your packaging line and minimising the amount of downtime via regular monitoring and interaction with you. This all contributes towards your key goal of minimising the Cost of Ownership (COO) of your machines and helps us avoid unnecessary crises - which is good for YOU and for us too!

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Optimisation Services

At SEALPAC we provide Real time Overall Equipment Efficiency reporting or OEE reporting. This gives you detailed overviews of your operating performance and ensures the maximum productivity of your packaging machines as well as enabling rapid fault diagnosis.

OEE monitoring programme ensures systematic, real-time collection of up to 330 different technical states. It provides detailed information on:

  • Lines: product changes, malfunctions, machine downtimes, etc.
  • Machines: system status (operation, maintenance, set up, stop), cycle rate, malfunction, programme changes, users
  • Tools: unique determination of the cycle rate for individual tools in use on a wide range of machines
  • Daily / weekly / monthly / yearly evaluations
  • Maintenance overviews

Site Surveys

We offer a range of site surveys from basic sealing-tool assessment, maintenance and technical surveys, machine conditioning right through to complete site reporting.

We tailor our services to meet your needs and our expert technicians are just a phone call away. 

  • Sealing tool condition
  • Machine condition
  • Maintenance and technical services
  • Training and skills levels
  • Spares planning

Reactive Support Services

Service Contracts

In the food industry, performance is everything. If your production lines are down, there’s a problem with a machine or quality is being compromised by your equipment, it doesn’t just cost you money – it can cost you your reputation too.

Our services and specialist support include breakdown repair and one-off service visits; installation, relocation and decommissioning, and reconditioning and retrofits. We carry out machine inspection and reports, offer cost-effective service and maintenance contracts, and can provide on-going cover or support staff.

Our services and specialist support include:

  • Breakdown repair and one-off service visits
  • Installation, relocation and decommissioning
  • Reconditioning and retrofits
  • Machine inspection and report

Refurbishment

From basic maintenance to full stripdown and rebuild, Sealpac offers a full range of levels of refurbishment on your machinery, bringing it back to full operating capacity.

All work is carried out by our trained and qualified engineers along with testing and customer inspections, which are arranged before delivering back to site.

Spares

At Sealpac we manufacture individual machine components. This means we have the specialist skills necessary to make exceptional quality spare parts for your machine.

Our in-house capabilities also mean that we carry a large range of parts in stock and can guarantee your spare part will be delivered and fitted quickly and accurately. Thanks to our modern and efficient spare parts management, your order is shipped on the same day – and even quicker if you wish. 

 Contact Us to Discuss Your Requirements


SEALPAC UK provides full product line support. Click below to see our full capabilities:

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